Privacy Policy

1. Introduction

NetZerra Technologies Pvt. Ltd. ("NetZerra", "we", "us", or "our") respects your privacy and is committed to protecting the sensitive operational, manufacturing, and emissions data of our clients. This Privacy Policy outlines how we collect, use, process, and safeguard information when you use our website, Tally TDL plugin, and CBAM XML generation platform (collectively, the "Services").

2. Information We Collect

We collect information primarily to facilitate compliance with the EU Carbon Border Adjustment Mechanism (CBAM). This includes:

• Account Data: Names, work email addresses, company names, and billing details required to create and manage your NetZerra account.
• Integration Data (Tally Sync): When utilizing our TDL plugin, we extract specific manufacturing outputs, energy consumption metrics, and raw material inputs necessary to calculate Scope 1, Scope 2, and embedded emissions. We do not pull or store unrelated financial ledger data.
• Usage Data: Diagnostic information regarding platform performance to ensure 100% uptime during critical EU reporting windows.

3. How We Use Your Data

We strictly utilize your data to provide our core service: trade compliance. Specifically, we use collected information to:

• Automate the mapping of your manufacturing data to EU-certified emission factors.
• Generate compliant XML files for direct submission to the CBAM Transitional Registry.
• Run pre-submission rule checks to alert you of potential EU penalties or mapping errors.
• Provide dedicated customer onboarding and critical technical support.

4. Data Security & Storage

As a platform handling highly sensitive supply chain metrics, security is our foundational pillar. Data transmitted between your on-premise Tally instances and our cloud infrastructure is encrypted in transit and at rest using enterprise-grade protocols. We operate on isolated instances to ensure deterministic accuracy and strictly prevent cross-tenant data leakage.

5. Third-Party Sharing

We do not sell your data. We only share information with trusted infrastructure providers (e.g., secure cloud hosting) strictly necessary to operate the platform reliably. We may also generate and format your data specifically for authorized third-party EU verifiers, but only upon your explicit initiation and consent within the platform.

6. Contact Us

If you have questions about this Privacy Policy or how we handle your faciwe knew there wality's data, please reach out to our security and compliance team at: